# Questions

# Do I need a premium account to use Hextml?

No. Just save the map by hand using the save button at the top. You will be able to reload this file at a later date with the import button.

# Why does Hextml displays "Save on server: never" in the status bar?

You have to connect with your google account and get a premium account with at least a $5 tier. Then, the "server" text will transform into a link that you can click to access your personnal map.

If you can't (or don't want to) you can still use everything normally but you'll have to regulary save your maps on your own computer.

I usually enable the premium account after the first $5 payment has gone through. If you didn't know patreon has a weird payment system where you only get payed around the 3rd of each month.

# Why can't I access or save my map on the server?

You may have some browser extensions installed. Try disabling them one by one and see if it fixes something.
You can try to force a save to see if it fixes something, type the "Force saving on server" in the command palette.

# How to see the debug information of the program?

Short answer: CTRL + MAJ + J

You may find information about any problem you encounter in the javascript console of your browser. It will probably be of little help to you but it may be easier to help you if you can provide thses information.

On Google-Chrome go to Menu / More Tools / Developer Tools.
On Firefox go to Menu / More Tools / Web Developer Tools

With both browser you'll see a "console" tab, it may already be active, or you may have to switch to it.

# Collaboration

Sharing the map with collaborative mode won't work unless you keep your browser tab open to replicate the changes on the server. You are the only one that can save at this specific URL. It doesn't work like Google docs where someone can access your docs if you're note here.

Even if every editor has a premium account it won't wokrk: you will all save the map on the server but there will be many different copies at different URL.

Think of it this way: the collaboration link is only valid for as long as you have your browser tab open.

# Export

There is multiple ways of saving data with Hextml:

This button downloads an html file on your hard drive. You can send the file to anyone, or save it somewhere for backup, or juste keep it in your document folder. With the file you will be able to reload your project by using the open button (
).
This button downloads a picture of the map (in the png format) on your hard drive. It may take a very long time for a big map (over 30 by 30) so be patient. If the picture does not show some of the content (like rivers, roads or borders) try to click the button a second time to see if it fixes the problem.